How to Delete Your Cozy Account

If you’re considering deleting your Cozy account, it’s important to understand that this action is permanent and cannot be undone. Deleting your Cozy account means all your photos and data will be permanently removed and cannot be recovered. Be sure to save any important photos or data before proceeding with the deletion process.


Things to Consider Before Deleting Your Account

  1. Back up your photos: Once your account is deleted, all photos and data stored on Cozy will be permanently erased. Make sure you download and save any images or files you want to keep.
  2. Deleting is irreversible: Once you delete your account, there is no going back. Cozy doesn’t offer any recovery options after account deletion.
  3. Shared links will stop working: If you’ve shared any photos via Cozy’s link-sharing feature, those links will no longer be active after your account is deleted.

Step-by-Step Guide to Delete Your Cozy Account

Follow these steps to delete your Cozy account permanently:

  1. Log in to Cozy
    First, go to the Cozy website or open the Cozy app on your mobile device. If you haven’t logged in already, use your phone number to sign in to your account.

  2. Access Account Settings
    Once logged in, locate the smiley face icon in the top right corner of the screen. This is where you can access your account settings.

  3. Choose “Delete Account”
    In the account settings menu, scroll down and click on the “Delete account” option. This will take you to the confirmation page where you’ll need to confirm your intention to delete your account.

  4. Confirm Deletion
    Follow the on-screen instructions to confirm the deletion of your account. Cozy will ask you to double-check that you’ve saved all the data you want to keep, as this action is permanent and cannot be undone.


What Happens After You Delete Your Cozy Account?

Once you have confirmed the deletion of your Cozy account, the following will happen:

  • Immediate deletion: Your account will be deleted immediately, and all photos and data associated with your account will be erased from Cozy’s servers.
  • No recovery: There is no grace period or option to recover your account once it has been deleted. If you realize later that you made a mistake, you will need to create a new account from scratch.
  • Shared links will no longer work: Any links you’ve shared with others to view your photos will become inactive. If you need to share those photos again, you’ll have to upload them to another service.

Frequently Asked Questions (FAQs)

1. Can I recover my account after I delete it?

No, once you delete your Cozy account, all data is permanently erased and cannot be recovered. Make sure you back up your photos before proceeding.

2. What happens to the photos I’ve shared via a link?

Any links you’ve shared using Cozy’s photo-sharing feature will become inactive once your account is deleted. The recipients will no longer be able to access those photos.


Final Thoughts

Deleting your Cozy account is a big decision, especially since it’s a permanent action that results in the loss of all your data. Make sure to back up any important photos and consider your options before following through with the deletion process. However, if you’re sure you no longer need your Cozy account, following the steps outlined above will help you delete it quickly and easily.

For more information or assistance, feel free to visit Cozy’s Help Center or reach out to our support team.

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